Thank you for shopping with Dravonta LLC! We are dedicated to providing you with reliable service and ensuring that your coffee machines and related products arrive safely and efficiently. This policy outlines our shipping procedures to keep you informed.
Domestic Shipping Only
At this time, Dravonta LLC ships exclusively within the United States. We do not offer international shipping.
Order Processing Time
All orders are processed and shipped from our facility at 2387 Industrial Blvd Sarasota, FL 34234, United States. Once your order is placed, please allow 1–2 business days for us to process and prepare your items for shipment. Orders are processed Monday through Friday, excluding major U.S. holidays.
Shipping Rates & Delivery Estimates
We are pleased to offer Free Shipping on all orders, with no minimum purchase required. Once processed, orders are shipped via standard ground services and typically arrive within 3–5 business days from the date of shipment. Please note that delivery times are estimates and may vary depending on your location and carrier conditions.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with your tracking number. You can use this number to track the progress of your shipment directly through the carrier’s tracking system.
Accurate Shipping Information
Please ensure your shipping address is entered correctly at checkout. Dravonta LLC is not responsible for delays or non-delivery resulting from incorrect or incomplete addresses provided by the customer. If an order is returned due to an incorrect address, the customer may be responsible for re-shipping fees.
Damaged or Lost Shipments
We take great care in packaging all products, but unforeseen issues can occur during transit.
Damaged Items: If your order arrives damaged, please contact us immediately at support@dravonta.com or +1 941-371-9091 within 48 hours of delivery. Provide your order number along with clear photos of the damage and packaging. We will assist you promptly to resolve the issue.
Lost Shipments: If tracking information shows your package was delivered but you have not received it, or if your shipment is significantly delayed beyond the estimated delivery window, contact us immediately. We will assist in initiating an investigation with the shipping carrier.
Contact Us
If you have any questions regarding your order or our Shipping Policy, please reach out to us:
Company Name: Dravonta LLC
Website: dravonta.com
Email: support@dravonta.com
Phone: +1 941-371-9091
Address: 2387 Industrial Blvd Sarasota, FL 34234 United State
Customer Service Hours: Monday–Friday 9AM–5PM EST